Payment Policy
PAYMENT
We accept the following form of payment: Dankort, Visa/Dankort, Euro/Mastercard, American Express, and Maestro Card. You may also use KONÉ gift cards when shopping at our online store. The full payment is charged when your place the order.
ORDER
After submitting an order, you will receive an email confirmation. We will also send you an email with tracking information once your package has shipped.
Your order and delivery address cannot be modified or cancelled once it has been placed. We recommend ensuring all details are correct prior to purchasing. If you need assistance with your order or help locating a specific item or style, please e-mail us at customerservice@koneofficial.com.
SOLD OUT
Because we produce in small quantities and limited editions, please note that once an item is sold out, it is unlikely to be back in stock. You can contact us at
GIFT CARDS
Gift cards are to be used for online purchases on www.koneofficial.com. Gift cards are non-refundable.