Repair Service

KONÉ offers a two-year guarantee against manufacturing defects on all its products. Should you encounter any issues with the quality of your purchase, we will repair or replace the item. Please allow up to one month for repairs, as all claims are returned to our producers in Italy for assessment. Note that manufacturing defects are evaluated on a case-by-case basis.

Please be aware that our warranty does not cover damage resulting from misuse, neglect, abrasion, exposure to high temperatures, solvents, acids, water, or normal wear and tear.